WHEYHEY TERMS & CONDITIONS

PRODUCT INFORMATION

We make every effort to ensure all products, sizes and colours are as accurate as possible.

All product details, nutritional information and prices are correct at the time of purchase. Please note we reserve the right to refuse any orders where information may have been miss-published. All prices are inclusive of VAT and are subject to change without notice. Goods advertised by Wheyhey are all subject to availability. We would like to make you aware that there can be a small delay between the order being placed and the time in which the order is actually accepted. Therefore stock positions can change. In the unfortunate situation where we may be out of stock, we aim to notify you as soon as possible.

PURCHASE OF PRODUCT

Once a product is purchased on Wheyhey, we will automatically send you an acknowledgement email. However, acceptance of the order and any discount/promotion does not take place until the order has been dispatched. Please note once the order has been confirmed we are unable to make any changes, so please ensure all details are correct. We reserve the right to refuse any order. For example if:

  1. The product ordered is unavailable

  2. We are unable to receive authorisation of payment

  3. There has been an identification error in product, price or promotional offer.

If we incur any problems with your order, we shall notify you as soon as possible. Please note we will do everything within our power to ensure that all details of your payment and order are secure at all times. However, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to our data.

CANCELLATION RIGHTS

You have the right to cancel your order within 7 working days without giving a reason. The 7 days start from when you receive the goods ordered from the Wheyhey website.

PROMOTIONS/DISCOUNTS

Customers are only entitled to take advantage of one of the many promotions/discounts offered at any one time. Please note that this excludes sale items. We receive the right to:

Terminate all promotions/discounts, at any time without notice.

Refuse to allow a particular promotion/discount to any individual

Amend our terms & conditions (within reason) in relation to a promotion/discount.

 

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